With the uncertainty created by the coronavirus pandemic, we know that the people we serve are facing many concerns. Guided by cooperative values, Pennyrile Electric is dedicated to doing what we can to fulfill our civic duty and live up to the trust that our members place in us to bring them safe, affordable and reliable power.
As a cooperative, we have a responsibility to do what is in the best interest of all of our members. Here are several measures as of March 17, 2020:
- Our service and field personnel will be employing “social distancing.” Our goal is to decrease the likelihood of illness and resulting work disruptions so that we can continue to provide our members continuity of service.
- Pennyrile Electric is prepared to forgo the disconnecting of service to members for non-payment or low funds for a limited time. While this is not normal procedure, we are sensitive to the well-being of all our members. Though disconnects may not occur, it remains the responsibility of each account holder to pay as they can, which will help avoid a larger balance in the future. Bills, late notices, and disconnect notices will continue to be sent as usual. We encourage any member who is facing financial difficulty during this time to call us.
Members are still able to pay bills, start service, and conduct all other necessary business through:
Member Portal online at www.precc.com
Autopay/e-Check/Credit Card
Direct Line for Automated Payments – (866) 855-2577
Bank Draft/Automated Clearing House (ACH)
24-Hour Kiosk:
Hopkinsville Office Drive-thru (2000 Harrison Street, Hopkinsville, KY)
Hi Road Convenience Store (150 Hugh Hunter Road, Oak Grove, KY)
Smart Phone App:
PRECC at Play or App Stores
Pay by Text (Enrollment required)
Anyone with questions regarding any of these options can call your local Pennyrile Electric office. We ask that anyone who can do business by phone to please do so in order to keep drive-thru times down.